Month: April 2023

Annual Consumer Response Report Highlights CFPB Help in Getting Problems Addressed WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) announced today that consumer complaint volume nearly doubled from 91,000…

Millions of Consumers Harmed by Bank’s Deceptive Marketing and Unfair Credit Card Billing Practices WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) has ordered Bank of America, N.A. and…

WASHINGTON, D.C. – The Consumer Financial Protection Bureau (CFPB) today proposed revisions to its international money transfer rule. The revisions are intended to preserve the rule’s new consumer protections while…

Bureau Publishes Consumer Advisory and Sample Letters to Help Borrowers Release Co-Signer WASHINGTON, D.C. – Today the Consumer Financial Protection Bureau (CFPB) Student Loan Ombudsman released a report highlighting complaints…

Bureau Releases Guidelines for New eClosing Mortgage Pilot Project Washington, D.C. – The Consumer Financial Protection Bureau (CFPB) today published a report which finds that many consumers are frustrated by…

WASHINGTON, D.C. — Consumer Financial Protection Bureau (CFPB) Director Richard Cordray issued the following statement responding to news that BMO Harris Bank plans to pay auto dealers a flat percentage…

Proposal Would Assist Nonprofits and Allow for Refunds of Excess Points and Fees for Qualified Mortgages Washington, D.C. – Today, the Consumer Financial Protection Bureau (CFPB) is proposing minor adjustments…

Bureau Publishes Action Letters for Child Welfare Caseworkers to Send to Credit Bureaus Washington, D.C. – The Consumer Financial Protection Bureau (CFPB) today took action to better protect children in…